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Call
Healthcare Billing Services today to see how our
friendly staff can assist you
with solutions that work. Call today - toll free 866-893-1985 |
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Services provided by Healthcare Billing Services, inc. (HBSI)
Data entry- Healthcare Billing Services enters all patient
demographic and insurance information on all your patients from
start to finish. Healthcare Billing Services is here to make
your
life easier and allow you to focus on patient care, not data entry.
Claim submission- Healthcare Billing Services reviews all claims for
accuracy before we file them. All claims are filed in electronic
format when available or submitted in paper form if required.
Healthcare Billing Services sends it right the first time for faster
payment for your practice.
Charge posting- Healthcare Billing Services posts all charges from
the information you provide by coded encounter forms. Healthcare
Billing Services reviews all the information you send to ensure that
all CPT and ICD-9 codes are accurate and up to date. We apply
modifiers where appropriate to identify and inform payers of unusual
circumstances for the highest reimbursement possible.
Insurance billing- Healthcare Billing Services files claims to all
insurances private, government, and commercial. Healthcare Billing
Services files primary, secondary, and tertiary claims in both
electronic and paper format depending on the requirements of the
individual insurance companies.
Payment posting- Healthcare Billing Services will post all your
payments from copays to insurance payments. All payment posting is
done from copies of checks and eobs that you send to us. All your
payments come to you in the same manner that you have it set up now. Healthcare Billing Services never touches your money.
Patient inquiry- Healthcare Billing Services handles all patient
questions concerning billing and insurance filing. Patients call our
office with all questions concerning their account freeing up your
time and your staff’s time.
Patient statements- Healthcare Billing Services sends monthly
patient statements and handles patient questions. Healthcare Billing
Services also tracks past due balances, makes patient payment
arrangements, and tracks charity and indigent write offs.
Insurance follow up- Healthcare Billing Services aggressively
attacks all outstanding and unpaid claims through our monthly
insurance follow up program. Healthcare Billing Services follows up
on all claims: primary, secondary, and tertiary to keep your revenue
at its highest possible levels.
Refunds- Healthcare Billing Services reviews all requests for
refunds by patients and insurance companies to determine the
accuracy of the request. Once the request has been validated, Healthcare Billing Services will submit a refund request form to your practice asking you to
send a refund, where to send it, who to send it to, and the reason
for the refund.
Collections- Healthcare Billing Services reviews patient accounts
monthly for past due balances and collection recommendations. The
decision is yours and yours alone. Healthcare Billing Services will
never release an account to collections without your knowledge and
permission. After all, who knows your patients better then you do?
Appeals- Healthcare Billing Services will file appeals for non
payments, reduced payments, and denials from insurance companies as
soon as we post the payments. At Healthcare Billing Services we don’t wait for follow up
reports to get you your money. We are here to get you paid at the
highest level for your services.
Denials- We know that sometimes even clean claims are denied for
ridiculous reasons. That’s why Healthcare Billing Services has developed a five step
process to reduce denials before they can occur and to correct
denied claims as quickly as possible so that your reimbursement
stays at its highest level possible.
Patient and client confidentiality- We understand the need for
confidentiality. Healthcare Billing Services adheres to the highest
standards for our clients and their patients. We will never sell,
trade, or use your information or your patient’s information for any
marketing or sales venture. The information we collect from your
practice will only be released to those entities who require that
information to process claims and appeals and always within the
standards and practices set forth by the Health Insurance
Portability and Accountability Act of 1996 (HIPAA).
Monthly reports- We know what a big decision it is to outsource your
billing. That’s why we keep you informed about the status of your
practice through our monthly reporting program. Healthcare Billing
Services will supply you with various reports so you can know
exactly how your practice is doing including: “Practice Analysis
Reports”, “Referring Provider Reports”, “Monthly Activity Summary”
as well as “Activity Summaries by Provider, Insurance Company, and
CPT code”. These reports are designed so you can track your monthly
charges and payments as well as your outstanding accounts receivable
balances and to know exactly how well your practice is performing.
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